*Due to the recent impact of Covid-19 on the shipping industry, packages may be delayed beyond the typical delivery timespan. We thank you for your patience during this ordeal.*
Charlestine & Company partners with various international companies to offer clients competitive prices for our exclusive products. Shipping from these companies can possibly result in your order taking approximately 2 to 6 weeks to arrive. The processing of orders is within 2-5 business days prior to shipment.
Due to factors that commonly affect international shipments (such as weather delays, holiday breaks and customs’ inspections) we are unable to give exact shipping dates.
For your reference, our suppliers provide our company with tracking numbers along with your orders; and we are glad to assist with your shipping status.
We ship from many different factories all around the world. Therefore, some products may be shipped separately if you order more than one item.
If you plan to give one of our items as a holiday gift, please be mindful that shipping time fluctuates, during holiday seasons. There is a risk of the item not arriving at the specified location on time. Due to the nature of international shipping, we can not pinpoint exact dates with certainty. As such, Charlestine & Company is not held responsible for items that do not arrive before specified dates. We always do our best to make sure that your orders are processed with care and expediency. We thank you for your understanding regarding shipping arrival times.